Privacy Policy
Last Updated: 15/10/2025
1. Introduction
FMU Technical Services LLC (“FMUTec”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal data.This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://fmutec.com, contact us, or use our services.We comply with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable international privacy principles.By accessing or using our website, you consent to the terms described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information from you:Personal Information: Name, email address, phone number, company name, and job title.Communication Data: Messages, feedback, or inquiries submitted through our website or email.Service & Transaction Data: Billing details, project information, and related communication records.Technical Data: IP address, browser type, device details, pages visited, and cookies.
Marketing Preferences: Your choices regarding receiving marketing materials or newsletters.We collect data through contact forms, cookies, analytics tools, and direct correspondence.
3. How We Use Your Information
We use your personal information to:Respond to your inquiries and provide requested services.Process quotations, invoices, and project-related communication.Improve our website, services, and user experience.Send updates, newsletters, or promotional materials (if you consent).Comply with legal and regulatory obligations.Prevent misuse, fraud, and ensure site security.
We do not sell, rent, or trade your personal data to third parties.
4. Legal Basis for Processing
We process your data lawfully under the following bases:Consent: When you provide explicit permission (e.g. newsletter subscription).Contractual necessity: When processing is needed to perform or prepare a contract with you.Legal obligation: When required by UAE law or regulations.Public interest or vital interest: When necessary to protect you or another person.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:Understand website performance and user interactions.Personalize and improve user experience.Enable analytics for internal reporting.You can disable cookies through your browser settings; however, some parts of the website may not function properly.
6. Data Sharing and Disclosure
We may share your data only with:Internal staff and departments involved in project delivery or support.Service providers (e.g. IT hosting, analytics, payment processors) operating under confidentiality agreements.Legal or regulatory authorities when required by law.Business successors (in mergers, acquisitions, or restructuring) under proper safeguards.Any international data transfer is done in accordance with UAE PDPL and applicable contractual or legal protections.
7. Data Retention
We retain your personal data only for as long as necessary to:Fulfil the purpose for which it was collected.Comply with applicable laws, accounting, or audit requirements.After the retention period, your data will be securely deleted or anonymized.
8. Data Security
We apply industry-standard technical and organizational measures to protect your information from unauthorized access, alteration, loss, or misuse.This includes secure hosting, encrypted storage, and restricted internal access.In the event of a data breach, we will notify the UAE Data Office and affected individuals in accordance with PDPL requirements.
9. Your Data Rights
Under UAE law, you have the following rights regarding your personal data:Access a copy of your personal data held by us.Request correction or deletion of inaccurate or outdated information.Withdraw consent to processing (where applicable).Object to receiving direct marketing communications.Request limitation or portability of your personal data (if technically feasible).
To exercise any of these rights, please contact us at [Insert email address].We will respond within a reasonable timeframe as per UAE PDPL.
10. Children’s Privacy
Our website and services are not directed toward individuals under 18 years of age.We do not knowingly collect data from minors.If you believe a child has provided personal data, please contact us for immediate removal.
11. Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact:
FMU Technical Services LLCAddress: Al Qusais Industrial Area 4, DubaiEmail: moc.slacinhcetumf%40ofniPhone: +971 4 264 2613Website: https://fmutec.com
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in law, technology, or our practices.All updates will be posted on this page with a revised “Last Updated” date.Your continued use of our website constitutes acceptance of the updated policy.
13. Governing Law
This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with the laws of the United Arab Emirates.